Uber Scandal explains Silicon Valley’s Grown-up problem



Uber, popular ride services is currently facing a controversy suggesting that it may hire researchers to dig up dirt about reporters who are criticizing the company. A top executive of Uber explained a Nixonian plan to dig up dirt on the journalists who are critical towards Uber and sully their reputations.

Here is what goes far beyond Uber scandal : With the power that comes from being big, the company holds the great responsibility and the culture of start-ups doesn’t recognize it. In simple words, the values of the start-up culture, move fast, break things, us-against-world, spirit of experimenting and more are inconsistent with types of responsibilities which comes with being an financially important that touches millions of customers.

This controversy started on Monday, when Uber’s senior vice president Emil Micheal, described in a dinner party attended by BuzzFeed editor Ben Smith. According to Smith, Micheal signed out Sarah Lacy editor of the tech site Pando Daily, as the potential target for the kind of snooping. Here is how Smith described Micheal’s comments.

[quote]Micheal expressed outrage at Lacy’s column and said that woman are far more likely to get assaulted by taxi drivers than Uber drivers. He said that he thought Lacy should be held “personally responsible” for any woman who allowed her lead in deleted Uber was then sexually assaulted. Then he returned to the opposition research plan. Uber’s dirt-diggers, Micheal said , could expose Lacy. They could in particular prove the particular and very specific claim about her personal life. [/quote]

But the problem becomes complex for journalists or ordinary customers. The companies public relations debacles of last few months spread across other area reports. What all these incidents have in common is they offer portrait of a company without adults in charge. In small start-up it can be great to have gung-ho mentality to develop team spirit among employees. A flat management structure provide the wide range of executives relative economy.

On Tuesday, Uber responded to the criticism by posting on its blog about its privacy policy. The posts states that Uber employees allowed to look at customer data for “limited set of legitimate business purposes”.

Uber said, “access to rider and driver accounts is closely monitored and audited by the data security specialists on then ongoing basis and violations of the policy including the possibility of legal action and termination”.