Tag Archives: telephony

TELEPHONY TERMS YOU NEED TO KNOW

Posted on11. Dec, 2010

Telephony systems, such as Siebel CTI integration, inevitably bring with them many terms and expressions that could be rather impenetrable to those unfamiliar with the industry. Hence we here continue our brief guide to some of the more common forms of telephony related jargon. Byte – This is the expression used to describe eight contiguous [...]

Continue Reading