How to troubleshoot Xbox 360 controller for PC to fix errors

By | May 30, 2014
xbox_360


Generally Xbox users connect it to the PC for better gaming experience and when update the OS on your PC and then  connect Xbox 360 to the PC it may show some connection and some other errors, due to the some lack of drivers and some other reasons. You may face even some other problems and to solve them please follow the below tutorial.



First check if your laptop or PC meets the requirements to use the Xbox controller on it. To connect the controller to the PC, it must be running on Windows 7 or later versions. Install all the updates available on the windows and make sure that the windows is up to date. Disable any third party controller profiling software on your PC.

Update the drivers of your Xbox controller by clicking here. Even after installing the drivers if you have some issues resolve them with the device manager. Device manager helps to troubleshoot the computer hardware. Follow the below steps to troubleshoot the computer using device manager.

xbox-controller



To open the device manager follow the below steps



  • For Windows XP : Go to start on PC and click on run and type sysdm.cpl in run command and click OK.
  • For Windows Vista, 7 and 8 : Go to start and then type devmgmt.msc in the search box and then click ENTER.

Now follow these steps to troubleshoot Xbox 360 Controller.

  • After opening the device manager window and on the Hardware tab click on Device manager.
  • If the controller is installed successfully, you will be able to see three entities in Device manager. There should be two entries under the Human Interface devices.
    • USB interface device.
    • HID-compliant game controller.
    • There should be third entry under the Microsoft Common Controller for Windows Class.
    • Xbox 360 controller windows.
  • If you find any yellow exclamatory mark on any of these, then there is a problem with the installation. If there is any problem with the Human Interface Devices first verify that.
  • If the problem is with the hardware conflict, then the yellow mark will go off when the controller is unplugged.

To resolve the problems in Device Manger, try the below solutions each at one time.

  1. Reconnect the controller
    i. Right click on the Xbox 360 controller for Windows and then click on Uninstall.
    ii. Go to the Action menu, click on the Scan for hardware changes. 
  2. Use built-in troubleshooter
    i. Go to Device manager and double click on Xbox 360 controller for Windows.
    ii. Click on the troubleshoot, and follow the steps.
  3. Update the driver
    i. Double click on Xbox 360 controller for Windows.
    ii. Click on the update driver on the driver tab.